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1207 21st Street North, Jacksonville Beach, FL, United States, 32250
“Productivity is up 11% with a lower headcount”
Your program adjustments have produced happier and more productive employees in virtually every department. Our call center's productivity is up 11% with a lower headcount.
“Guided us every step”
Organizations, such as ours, cannot afford to make 'people' mistakes. You guided us through each step of the process to ensure the right person was in the appropriate position, based on their skills, behaviors, and motivational mindset. You helped us get all the behavioral training necessary to adapt to both internal and external clients to ensure their needs got met.
As usual, your presentations were well received and appreciated by Mayo Clinic and St. Luke's Hospital employees. Some were so impressed by the content of your classes that they not only shared the information received with their colleagues but highly recommended that they take these classes if offered again.
“Morale immediately improved”
Morale immediately improved and our staff suddenly felt vested in our organization, motivated to improve in control of their own future, and indeed enthusiastic about their workplace.