• courses
  • The Response to Conflict Course

The Response to Conflict Course

For Customers Only

Video/Text

Video/Text

Conflict

0%

Intermediate

About The Response to Conflict Course

Conflict alone is negative. This course is about turning something negative into something positive that can propel you and your team members to excellence.

1 Lesson

Video lesson

Lesson 1:  Introduction

In this introductory section, you will learn why most people are challenged with conflict and how you can turn conflict into a distinct advantage. Conflict doesn't have to be a negative problem.

Video lesson

In this session, we hope to change your paradigm of thought about conflict. We want you to see how it can work for you, rather than against you. 

Text lesson

It’s time to begin the discovery journey. You must take your assessment to complete this course.

Video lesson

For Customers Only The Conflict Continuum

This session helps you identify where you are emotionally during different states of conflict. It further identifies how you can prevent snap reactions and get the best out of the conflict process. 

Video lesson

For Customers Only Why Does Conflict Happen?

The diversity of personalities is both a blessing and a curse. In this session, we are going to help you understand how diversity can work for you with the right tools. 

Video lesson

For Customers Only Behaviors

Every individual is different and carries a unique personality that can cause them to be either great or challenged with conflict. We will help you identify how your unique genetic code can be used to help you make conflict a friend rather than a challenge. 

Video lesson

For Customers Only Behaviors and Conflict

This session will review and summarize how your natural genetic code impacts how you deal with conflict. It will also give you direction on how to face conflict based on your personality. 

Video lesson

For Customers Only Mindsets

Our family, environment, and friends have a huge impact on what each of us believes is culturally appropriate. This session helps you see how your priorities will impact the way that you and others approach dealing with conflict. 

Video lesson

For Customers Only Mindsets and Conflict

This session summarizes how your cultural mindsets impact your approach to conflict and why you might struggle under certain circumstances.

Video lesson

For Customers Only What Do We Fight Over

Each person has a different approach to conflict. This session will help you understand how perceptions can have a huge impact on how we see and approach issues and individuals.

Video lesson

For Customers Only The Value of Conflict

Conflict will bring multiple advantages to you and/or your organization if you understand where the value exists. In this session, we will help you see what to look for and how to use it to help you increase.

Video lesson

Progress and often success is not possible without conflict at times. In this session, we want you to see how to use conflict to help you achieve your goals and direction to your advantage.

Video lesson

In this session, we will provide you with the insight to identify patterns and types of responses you will be confronted with during conflict. We also want you to see how to approach each type and turn it into an advantage. 

Video lesson

For Customers Only Conflict De-escalation

In this session, we will illustrate how you can achieve a positive response from differences of opinion by bringing calm to conflict. De-escalation is the key to getting the most out of conflict and having each party feel good about the results. 

Video lesson

For Customers Only De-escalating Yourself

This session helps you understand how to de-escalate your emotions while dealing with conflict.

Video lesson

For Customers Only De-escalating Different Styles

Each person's response to conflict requires a different approach to resolution. In this session, we will help you identify how to approach each style and use that approach to your advantage.

Video lesson

Becoming collaborative is not always easy with different personalities and demands. In this session, we will identify how you can approach conflict collaboratively and come out a winner on most occasions. 

Video lesson

For Customers Only Choosing A Style Situationally

When you face different types of conflict you need to know which style is appropriate for the situation. In this lesson, we will illustrate how to choose the right style at the right time.

Video lesson

For Customers Only Case Study 1

Case Study 1 provides a real-world example of one approach to dealing with Conflict.

Video lesson

For Customers Only Case Study 2

Case Study 2 provides an example of a second approach for dealing with conflict.

Video lesson

For Customers Only Case Study 3

Case Study 3 provides a real-life example of the third type of response to conflict.

Video lesson

For Customers Only Case Study 4

In Case Study 4, we will provide you with an additional approach to conflict.

Video lesson

For Customers Only Case Study 5

Case Study 5 provides a real-life example of the 5th approach to dealing with conflict.

Video lesson

This session will provide you with the reasons and approaches to becoming collaborative during the conflict process and WHY it is the best place to start.

Video lesson

For Customers Only Exercise 1

This exercise helps you apply key aspects of becoming a collaborative partner.

Video lesson

For Customers Only Exercise 2

This exercise will give you another glimpse at how to collaborate to find answers rather than deal with emotional responses.

Video lesson

Now it's time to put what you have learned into action. In this session, we will acquaint you with the necessity of putting what you learned into action. 

Video lesson

For Customers Only Personal Development Plan

In this session, we will provide you with an approach that will make you 40 times more likely to remember and implement what you have learned. The SMART process will help you deal with conflict, regardless of the style, you must deal with. 

Video lesson

For Customers Only Conclusion

In this session, we wrap up the reasoning and processes behind how to make conflict a positive resource rather than a negative one. 

About the Teacher

Chuck Coker

About Dr. Chuck Coker

For more than 30 years, Chuck has focused his career on people's development. He has implemented proprietary Personal Formation, Human Capital, Talent Management, and incentive-based programs across a broad scope of Churches, Fortune Companies, regional organizations, and educational institutions.

About Dr. Michael Hartsfield

Michael is the President of Aileron Private Client Services, a leadership coaching company dedicated to developing leaders who desire personal and organizational transformation. While he often gets invited to teach as an adjunct professor, his passion is seeing how theory and practice come together to make real and substantive changes in both people and processes.  

Leave a Reply

Your email address will not be published. Required fields are marked

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
Pen