In this series, LifeThrive shares some quick tips and case studies to help you in your business. In the first video in the Conflict Series, Chuck helps two executives work through a conflict to come to a mutually agreed-upon solution.
Be sure to take advantage of our offer for a free Response to Conflict Assessment. You can access that by clicking here: https://www.lifethrive.com/response-to-conflict-assessment/and use Code: ConflictFree Code valid through August 31, 2021.
TRANSCRIPT
John Gershay
Welcome! Today we’re going to share our first of several examples of conflict within a client’s organization so you can gain from their experience. In this scenario, when the client couldn’t solve the problem, they called us. Here’s a scenario. At a recent executive meeting, one of the VP’s (Vice President’s) criticized a fellow VP’s recent system installation. We knew ahead of time that it had shortcomings, but it was approved anyway. Discussions at that meeting became so heated between the two VP’s that the meeting needed to be adjourned. Chuck, how did you handle that?
Dr. Chuck Coker
John, once we learned that the critical VP was a compromising negotiator on our complex scale, we arranged a private meeting between the two, the CEO and me asking each for suggestions. At the meeting, we entered all the suggestions into a PowerPoint and worked through the options, eliminating one at a time. We knew that as a compromising negotiator, he would be willing to give up some of his ideas if some of the other ones were accepted. After about an hour, both gentlemen identified areas in which they were willing to compromise, and the meeting was adjourned. Knowing the VP styles allowed us to find a compromise. You, too, can learn your style at no cost at the address listed in this video. We hope you’ll take advantage of our research and see how conflict can be a benefit to helping you address the challenges you face at work and play.
